LG Washers And Dryers Rated #1 In Performance And Reliability Again And Again

Nov 18, 2018

ENGLEWOOD CLIFFS, N.J: For the second year in a row, LG Electronics leads the industry in home appliance excellence with top rankings in high-efficiency front-load and top-load washing machines, as well as gas and electric dryers, according to a leading U.S. consumer products publication.

Among top major appliance brands, LG models comprise more than 80 percent of the publication's top 10 products across these categories and reflect the highest scores for reliability.

The recognition adds to LG's already distinguished reputation in home appliances. LG home appliances earned more 2018 J.D. Power Customer Satisfaction Awards for appliances than any other manufacturer for the second year in a row.* LG home appliances also hold the #1 spot in product quality and service quality in the just-released 2018 American Customer Satisfaction Index (ACSI) rankings.**

"Shopping for a new washing machine and dryer is an important decision - but it doesn't need to be a chore. LG washers and dryers consistently rank highest in performance, quality, reliability and customer satisfaction by leading experts - but don't just take our word for it. We invite consumers to check the facts for themselves and shop with confidence, knowing that LG laundry appliances deliver superior performance and reliability," said Dave VanderWaal, senior vice president of marketing, LG Electronics USA.

The report from a leading U.S. consumer publication shows LG home appliances performed best in key areas including reliability, performance, overall customer satisfaction and noise. The scoring system combined lab test results with survey data for predicted reliability and owner satisfaction and is biased on a 100-point scale. Real consumers reported on their product experiences over the last 10 years, and the consumer magazine estimated the likelihood that newly purchased models from a given brand, not under a service contract, will break within five years.

LG's "Ultimate Laundry Room" lineup continues to lead the industry in home appliance excellence. All LG washers and dryers are ENERGY STAR certified, meaning they deliver energy efficiency without sacrificing performance or style. LG also has the most washing machines in the industry designated as "ENERGY STAR Most Efficient 2018." (PRN)

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